I was very pleased with the service of the technicians (Matt and Will) that installed the garage door. Though there were a few issues and it took a bit longer than expected, their attitudes were great. When they were finished, they made sure I understood how everything operated and also set up the permit inspection. Unfortunately, I can't say the same of the sales staff. When the first sales rep came to my house, she was not prepared. She did not have the information needed for what should have been a standard garage door, she appeared frazzled and then on top of that, I had to sign what seemed a lot of pages on her tablet just to confirm that in fact DID NOT purchase a door. Four or five days went by with no call or email. I finally called her. She promised estimate by end of day. I got it the next morning and it was just way out in left field. I asked her to get me another quote on something a little less expensive and I never heard from her again. My phone rings a week or so later, and it is Chris telling me that they are going to be installing my garage door the next day. I tell Chris I never bought a door from Precision. He then apologizes and says that he was supposed to call Hardy instead of Handy. Much to his credit, after I told him how disappointed I was in the original associate that I didn't even buy a door from them, he actually took the time to find exactly the door I needed (in less than 3 min) and had me on the schedule for installation before the call was over. So, you owe Chris a bonus as without that mistaken call to me and his great attitude and making sure I was happy, I would have never called you back to buy the door. I actually, had another estimate set up with another company. With all that said, I am very happy with my new garage door! Colette Handy

- Colette Handy

Job well done. Quick service, reasonably priced.

- Andrew Halpern

this was a call back for some strange noises from a spring replacement last month the service tech was prepared and knew exactly what to look for, a good company with good knowledgable employees.

- James Slick

Thank you for your kind words. We try our best to take care of problems quickly and efficiently.

This is one of the best home repair companies I have ever used! Fast, reliable and honest!

- Jerry Rosky

Thank you for such kind words. Precision Door works hard to be the best. Glad your experience was such a good one.

Great service. They came over the same day and efficiently solved my garage door programming issues along with replacing the external keypad for entry. William was personable, efficient, and very capable. I highly recommend Precision.

- Tom Weinert

Glad that William was able to take care of your issue and give you a great experience.

Hello Bill, From the very first call to your company through the end which was installation of our new garage door, every employee involved in this process was Friendly, Courteous, Knowledgeable and Professional. We would and always Highly Recommended your company to anyone who may ask about having a new garage door installed. We are very happy and feel safer now knowing we have a quality and securely built and installed garage door. Yours Truly, John

- John Ivory

Thank you for such kind words. Precision Door and all the employees strive to give the best customer service to every customer, every time.

Excellent service and quality parts

- Julie Kostka

Thank you. Precision Door does their best to provide the best service and parts to our customers.

Our garage door broke and I called another garage door company. We were told we would have to wait until the next day and possibly the following day as well. I called Precision Door Service and had a technician within 2 hours and the door repaired within the next 2 hours. They were spot on!

- Cindy Romano

Thank you for choosing Precision Door. We hope to remain your go to for garage door repairs.

Good job. On time, excellent service .Your technician Eric was first class. Door works great. Gordon Millar

- Gordon Millar

Thank you for your kind words about Eric. He works hard to give the best possible service. So glad your garage door needs were taken care of.

Joy was friendly and very professional, courteous and knowledgeable of your products which made it easier for my wife to make a decision on our purchase. Joy is an asset to Precision Garage Doors. Also to add if ever asked by family or friends we would highly recommend your company and Joy as well.

- John Ivory

Joy does her best to make sure her customers are informed and educated in our products so the best decision for your property can be made. Appreciate the recommendation in advance.

Technician was very professional and pleasant. He did the job quickly and it was done correctly. We were very satisfied.

- Arthur Bauder

So glad you had such a good experience with Precision Door Service. Thank you for being our customer

very satisfied with the work done on my garage door and the tecs. were very informative about everything . thank you for the great service .

- Joel Sawyer

Blake does his best to educate his customers so they are comfortable with the equipment they purchased. Thank you for choosing Precision Door.

Very thorough and professional. Were able to complete replacement in a few hours after quoting their price.

- Ramon Simons

We are so glad to have been able to help you with your service needs. Thank you for choosing Precision Door Service.

On time, courteous, knowledgeable and professional. I would recommend them to anyone I know has a garage issue.

- Willie Barnes

We are so happy you had a great experience. Thank you for your recommendations.

The tec did a good job but I felt like I was being pressured to get more done than I was sure that it needed.

- June Beil

Tom was professional and courteous while explaining what had to be done to fix the broken spring. I was given three choices of what work could be done to fix the spring and chose to have other parts replaced in order to prevent other breakdowns. The job was completed in a reasonable time and at a fair price.

- Richard Pelesko

Tom always tries to give his customers options so they can make an educated choice. So glad we could take care of your issue and get you back in working order.

Professsional timely service at a great price. The two technicians were knowledgeable polite and very personable. They answered all my questions and performed the work quickly and expertly. I will recommend them to my family and friends.

- Mike Robertson

Thank you for your wonderful words about our technicians. We strive to be the best we can possibly be for our customers.

Excellent and timely service. Our technician, Kurt, explained things thoroughly, ran several tests, corrected at least two problems, and prevented some (very, very likely) future problems. Perfect!

- Larry Colver

My old system was about 8-10 yrs old and finally stopped working completely, to pull the door up manually was very difficult at best, after Jeff the service rep explained all my options I decide to replace most all the door which comes with a lifetime warranty, now if I ever had to manually open it I can easily do so with one hand, it operates like it was brand new, and the rep was very professional and knowledgeable.

- Mark Ouellette

yes you guys are terrific..

- Randi Olsen

Randi, thanks so much for the kind words and 5 star rating. Please let us know if you need us again down the line!

Very impressed with overall customer experience. I called at 1:30pm and a very qualified and professional tech was at my house by 3:45pm (same day). He diagnosed problem within 10-15 minutes, explained my options and took care of it within 30 minutes. Again, thoroughly impressed.

- Richard Daley

Richard, thanks for taking the time to leave us this positive review and five star rating regarding your repair experience with Scott. We are glad to hear that he was able to accommodate your schedule. Please let us know should you need us again in the future!

Service was courteous, efficient and honest.

- John Thomas

John, thanks for your kind words and 5 star rating regarding your repair experience with Blake. Always great to hear that he is taking superb care of our customers. Please don't hesitate to contact us should you need us again down the road!

We were very satisfied with the technician and his skill to repair the garage door. We would highly recommend Precision for repairs. They were prompt and very courteous. The customer service employee that answered the phone was very professional and helpful.

- Leroy Sommer

Leroy, thanks so much for your positive feedback and five star rating regarding your repair experience with Nick. Always great to hear that he's taking excellent care of our customers. Please let us know should you require our services again in the future.

Awesome guy. Very patient and he even helped with picking out colors for my home.

- Tanecka James

Kurt B. was quick, very friendly and the price was right ! Highly recommend him for future repairs and/or replacement.

- James Stapleton

James, thanks so much for taking the time to leave this positive feedback and 5 star rating regarding your repair experience with Kurt. Always great to hear that he is taking superb care of our customers. Please let us know should you need us again in the future.

Prompt service. Very professional techs.great service.

- Arthur Batti

Arthur, thanks so much for taking the time to leave these kind words and 5 star rating. We are glad you had a terrific repair experience with Tom. Please let us know should you require anything further!

My wife and I were very pleased with the repair work done on our garage door opener. The technician, Jesse Ando, was very prompt and efficient. He explained everything and went through all our options. I would highly recommend him to anyone who needs their garage door opener fixed.

- Jim Thomas

Jim, thanks so much for your kind words and high rating. It's terrific to hear that Jesse was informative and able to assist you in a timely manner. Thank you for also offering to recommend our services to friends and family down the line!

Very nice young trooper.. we discussed our Army service. He was well informed, polite, and concerned about his customer's satisfaction.

- Ray Gage

Ray, thank you very much for your kind words about Jacob. We are very proud of his military service and his exemplary work ethic. Please let us know should you require our services again down the line.

The new garage door is excellent. It looks good and works perfectly.The technicians who installed the door did a marvelous job. I would recommend Precision to anyone needing a garage door.

- Willie Sanders

Willie, thanks so much for your high praise. Always great to hear that Jaymz and crew are taking superb care of our customers. Thank you for offering to recommend our services to friends and family down the line!

Think our guy's name was Kyle. Very efficient. Also, sold us battery backups which we needed. This is a second home. Also tried to sell us new rollers. Not interested now but next time we will probably do.

- John Mallett

John, thanks so much for letting us know how we did. Please let us know should you require our services again in the future.