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Alex Wheeler
Tech ID#: 40
Reviews: 52
Average: 4.85 stars

Alex Wheeler

Technicians
Alex Wheeler has received 52 reviews, averaging:

Alex Wheeler's Bio:

Alex was born and raised in Cleveland, Ohio and came down to Florida in 2004. He started with Precision in 2016 as a door installer and now is a technician. He looks forward to assisting you with your garage door concerns. Alex received the Residential Door Systems Technician Certification from the IDEA.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Worked with Alex and Maurice today. They were both professional and able to answer all of my questions. They were quick and efficient. Well done.
Doug & Karen Knox
A Response from: Bill

Hey Doug & Karen! Thank you for taking the time to leave us your review on service, we appreciate your feedback and hope you continue to to choose Precision in the future! - Bill W.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the installation of our new garage door. The technicians were very nice. Thank you
Patrick & Janet M Delaney
A Response from: Bill

Thanks for the review Patrick and Janet! We're glad you chose Precision for your garage door installation and hope you enjoy your new door for years to come! - Bill W.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional website and excellent reviews Employee was pleasant and professional. Price was very fair.Thank you,Martin
Martin Collins
A Response from: Bill

Thanks for the review Martin! We are glad to hear you enjoyed the services we provided for you, we hope you continue to choose Precision door in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service. Courteous, friendly and knowledgeable crew. Presented a few options. Fair and reasonable price.
Tony Sanchez
A Response from: Bill

Hello Mr. Sanchez! Thank you so much for your review! We are happy to hear that you had a great experience with our company. We look forward to working with you again in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service on our garage/screen problem
Priscilla W. & Judson W. Rose Sr.
A Response from: Bill

Hello Mr. & Mrs. Rose! Thank you so much for your review. If you have any further questions or concerns, please give us a call!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional from first phone call to finishing installation. All options offered & explained to replace opener to refurbishing door working parts. My door is almost silent so I now check to confirm it’s closing! Love the WiFi app!
Madeline
A Response from: Bill

Hey Madline! Thank you for your review, we're very glad to hear you're enjoying your quiet new opener and WiFi unit, we hope to continue to do work with you in the future. - Bill W.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate your quick fast and friendly service. Alex was most helpful in his assessment and the technician ( I am so sorry but I forgot his name) explained all he would do and afterwards explained it all again. I would highly recommend Precision for anyone with garage door issues.
Anita Pickens
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech showed up on time.He was very professional and the repair was done in a very quick manor.They did a great job.
Michael Martinez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First impressions are important. I chose Precision Door Service because I was impressed by the appearance of your trucks on the road. If you take pride in your equipment it just follows that you take pride in your technicians and their work.
Robert Konicek
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I emailed for estimate on Monday 10/21/2019 I was called .within 2 hrs and appointment was set for following day.The technician was timely and through in his assessment of my garage as well as listening to what I needed .He was able to have the installer out to complete job same day Both were respectful professional and took time to make sure I understood and could operate new door features..Thank you for efficient service.
Marlene Powell
A Response from: Bill

Hello Marlene, thank you for taking the time to leave us feedback on your service! We look forward to working with you again in the future! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

precision are the most proffesionally crew that we had come to our house. they were very friendly and very informative. we are very cautious letting repairmen into our home,we had no doubts with this crew. thanks for such good care
Tom Sexton
A Response from: Bill

Hello Tom, thank you for taking the time to leave us a review on your service. We appreciate your solidarity with our company and hope you continue to choose Precision in the future! - Bill W.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had issues with my 15 year old Overhead Door Legacy model a few days before Hurrricane Dorian. I called the office and the caller was able to talk me through getting the door down and secured. I made an appointment for a service man to stop by whenever possible. This morning the service man (sorry I don't recall his name) evaluated my system and concluded that the driver motor was faulty. I decided to replace the unit. The workmen were awesome and completed the job in short order. Awesome experience.
Warren Emerson
A Response from: Bill

Hello Warren, thank you for taking the time to leave us your feedback on the service provided! We are glad we were able to assist you with the situation at hand and we hope you continue to enjoy your new opener unit for years to come! We look forward to working with you again in the future - Bill W.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am highly impressed with the professional installation of new opener,springs, sensors, keypad,and wall unit opener. Received two remotes. Quality of work and QUIET opening of garage was worth the price and lifetime warranty.
Karen Clay
A Response from: Bill

Thanks for the positive review Karen, we hope you continue to enjoy your new quiet opener for years to come! - Bill W.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so impressed with PDS! When I called, a prompt service call was scheduled. The spring was broken, but since the opener was quite old, I opted for a whole new opener system at a price I felt was reasonable. Dennis arrived 30 minutes later and began working. Friendly and informative, he had my new system installed quickly. Everyone from the guy on the phone who made my appointment to the man who did the estimate to my installer Dennis did a first rate job!!
Fox Rowan
A Response from: Bill

Hello Fox! Thank you so much for taking the time to share your experience with our company! We are so happy to hear that we were able to address your concerns in a timely and efficient manner. We look forward to working with you again in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door decided not to work today. I called Precision and they were at my house this afternoon. Alex, the technician was knowledgable and a good communicator. He discovered the problems and showed them to me. Then he explained my options. Tomorrow, I'm getting a new opener, and I'm confident that it is necessary.
Mary Jane Thompson
A Response from: Bill

Hello Mary! Thank you so much for taking the time to share your experience with our company! We are so happy to hear that you had a good experience with our technician Alex. If you have any questions or concerns, please don't hesitate to call us! :)

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

At least 5 Stars. He was polite, informative, and very nice to describe what was needed....You got a winner there!! Tom Hoffmann
Thomas Hoffmann
A Response from: Bill

Thank you for the review Mr. Hoffman! We appreciate your feedback and enjoy hearing about your experience with our estimator Alex! We look forward to working with you again. - Bill W.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Explained the problem and what needed to be done. Fast repair.
Harold Lambert
A Response from: Bill

Hello Harold! Thank you so much for your feedback! We are happy to hear that our technician was able to assist you in a timely and efficient manner. We look forward to working with you again in the future

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was very professional and did a great job.
John Hoeweler
A Response from: Bill

Hello Jim, thank you for the positive review! We are glad to hear about your experience with our company and appreciate your feedback on our technicians professionalism. We look forward to working with you again in the future Mr. Vanderbilt! - Bill W.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door was prompt, professional and provided the quality service that was required for my garage door repair. Thanks for the 5% military discount! Extremely satisfied.
Ira Morring
A Response from: Bill

Thank you for your feedback Ms. Morring! We at Precision Door strive to exceed satisfaction, and providing quality service is what we stand by. Thank you for the opportunity to perform work on your home and we look forward to working with you again! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we were very pleased with the rapid response. Alex did a great job and was very helpful in explaining it to us. we were extremed
Sidney B. & Brinda Bush
A Response from: Bill

Hello Sid, thank you for your feedback! We are glad to hear you had a positive experience with our technician Alex, we look forward to working with you again!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

EXCEPTIONAL SERVICE AND ON TIME.. WITH A REASONABLE FEE...VERY IMPRESSIVE...
Dawn Carter
A Response from: Bill

Thanks for the review Don! We are glad you were satisfied with your service and hope you continue to choose Precision Garage Door Service!!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I gave you all a 5 star rating because I was so pleased with Alex. He was informative, has excellent workmanship and was just really friendly and respectful. He explained everything to me and also programmed my car for the new remote. My husband died last January and I’m having to learn to manage on my own and Alex explained everything to me so I could understand it I would definitely recommend your company and Alex to all the Seniors that live here. Thanks
Lee Harper
A Response from: Bill

Hello Lee! Thank you so much for taking the time to share your experience with our company. We are happy to hear that Alex was able to provide you with excellent service! We look forward to working with you again in the future!

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give your company a five star rating because of the amazing professionalism shown by your technician Alex. I will use your services in the near future and I will also highly recommend you to my friends.
Yvonne Scott
A Response from: Bill

Hello Yvonne, thank you for the positive review! Our technicians pride themselves on their professionalism and always appreciate feedback such as yours. We hope to work with you again some time!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am realy pleased with the prompt and satisfactory job done by Greg to repair our garage door. Your hard work and dedications are highly appreciated.
Esmaiel Malek
A Response from: Bill

Hello Esmiel! Thank you so much for your review. We are pleased to hear that you had a great experience with our technician Greg. We look forward to being of service to you again soon!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used Precision because of a very favorable recommendation of family. Precision was prompt in scheduling a time/day. I give Precision 5 stars - technician was very professional, explained all levels of maintenance available, and was very proficient.
Paul Haller
A Response from: Bill

Hello Mr. Haller, thank you for the positive review! We at Precision Door strive for customer satisfaction and appreciate that your family has made us their primary source for garage door repairs. We look forward to working with you again!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars 1. I found your name on line. 2. Your tech. repaired our garage door. 3. We found him to be neat, polite,disciplined and efficient. I'm sorry we don't remember his name, but you're fortunate to have such a person in your organization. Thank you for sending us such a professional. Frank & Joyce Lewandowski
Frank Lewandowski
A Response from: Bill

Hello Frank and Joyce! Thank you so much for your review. We are happy to hear that you had a great experience with our company and we hope to be of service to you in the future.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a spring break on my garage door, I called Precision and within minutes Alex was at my front door. He was a real gentleman and did an excellent job of getting my door repaired. I am happy to recommend Precision to anyone.
Bill Fain
A Response from: Bill

Thank you so much for your review, Bill! We are happy to hear that we were able to address your needs in a timely manner. We hope to work with you again soon!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

super frustrating experience. initial estimate seemed outrageously high at $600 to replace components since he said the motor was still working. one by one another item was discovered to be broken as he worked from 4-7pm and then when he tested the door it wouldn't open and said I now needed a new track and opener and quoted it to be $1400. I ended up saying no to the new motor and still having to pay 800 for the work he did. so now I have paid $800 and still have a garage door that doesn't work.
Collin Creach
A Response from: Tim

Collin, thank you for allowing us to rectify the situation. The technician felt that he provided you with adequate information to make the best decision for your family. After we spoke he felt so bad, he decided to personally buy your family a new garage door opener. This is not something that I would typically agree to but he felt it was his responsibility to make sure you were happy. Our technicians take pride in the work they do and they strive for 100% customer satisfaction. If for any reason you are not complexity satisfied please let us know. WE WILL MAKE IT RIGHT! Thank you again,

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Workmanship was very professional service was quick very satisfied with work thank you very much
LEROY WILSON
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

service was great aside from the up sell of what was needed , not pressured , but not needed. your service guy was polite and explained what i needed . a lot of signatures for a small job
John Carter
Service Provided:
Garage Door Repair
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