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Andrew Hecker
Tech ID#: 8
Reviews: 51
Average: 4.96 stars

Andrew Hecker

Lead Technician
Andrew Hecker has received 51 reviews, averaging:

Andrew Hecker's Bio:

Andrew was born in Johnstown, Pennsylvania, but has lived in Florida since he was nine years old. He thoroughly enjoys helping his customers with their garage door problems. He loves spending time with his family, he has a son that just turned one in the beggining of July 2016, and a fiancee that he adores. They are his world and would do anything for them!
Review:

Tech was very thorough and professional. He had our best interest in mind to offer the right options for updating our garage door. I would definitely recommend Precision to my friends.
Steven Pike
A Response from: Bill

Andrew does his best to educate his customers so the best possible decision can be made for the situation at hand. Thanks for choosing Precision Door Service.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Lead Technician:
Review:

awesome job thank you for the fast service
Robert Degrigoli
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Our tech did a great job! He thoroughly explained everything and the differences between the services. Pricing was discussed upfront with no pressure. After work was done he again explained everything and made sure to show me the work he performed. He then showed me how to properly lube all the rollers. Top notch work!
Frank Scaletta
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Bill was professional, thorough and straight up with us concerning our problem garage door opener. We will be recommending this company to others.
warren bonett
A Response from: Bill

Thanks in advance for the recommendations. Bill is a great example of Precision Door Service.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

THE WORK THAT WAS DONE BY YOUR INSTALLER WAS 100 percent, HE WAS VERY NEAT, VERY NOLAGEABLE, VERY POLLIGHT, AND HAS SHOWNED HE KNEW HIS JOB, I WILL HIGHLY RECOMEND YOUR BUSNESS TO EVERYONE I KNOW, YOUR EQUIPMENT, AND PARTS WAS JUST LIKE YOU SAID, HE NEVER HAD TO LEAVE TO GET ANYTHING VERY WELL STOCKED ON PARTS. THANKYOU Mr. HERB VIOLA
Herb Viola
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Awesome technician. Andrew was extremely user friendly and knowledgeable. I would highly recommend this technician and company.
shelly gibson
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Lead Technician:
Review:

quick, efficient, knowledgeable, courteous -- I've used Precision in the past and have a star by it in my phone book from the last visit to signal this is a good service agency.
Gary Maris
Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

Could not be more pleased with your service. Had 22 year old garage door motors with damaged circuit boards. Had both replaced along with new belt drives, remotes,keypad, etc. Both of your employees I dealt with,Andrew and Austin, were professional and did excellent work.5 stars.
don lockhart
A Response from: Bill

So happy to hear that you had a great experience with Andrew and Austin. They represent Precision Door Service's values well and make us proud. Thanks for choosing us.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Lead Technician:
Review:

Excellent service, I called in the morning to get a broken spring fixed and they arrived right on time that day. The service technician was very courteous, and changed the springs and worn out bearings and rollers. The bearings and rollers were changed only after the technician showed me the problems with the parts. Five Star service.
Paul Rahnefeld
A Response from: Bill

So glad our technician was able to show you exactly what was going on with the garage door so you could make the best decision for your needs. Thanks for being a Precision Door Service customer.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Your repairman, Andrew, was top shelf and very efficient and knowledgeable. I was having some minor issues with my garage door opener, installed earlier this year or late last year. He was able to service and cure the problem, with no charge to me. My experience with Precision Doors has been outstanding and I thank Andrew and I thank your firm.
peter woods
A Response from: Bill

So glad that Precision Door and Andrew were able to take care of your issue quickly and efficiently. Thank you for choosing us.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

My Garage door was just serviced by Andrew Hecker and was very please with his professional stature and diagnostic abilities. He sure has made my first experience with your company a pleasure! He makes you company shine! I look forward to future help from your firm. Thank you for showing me there is a garage door company I can trust...
Les Chaykin
A Response from: Bill

So glad that Andrew was able to help you and give you such great service. Precision Door prides itself in great technicians that do a great job every time. Thank you for choosing us.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

Andrew was great with customer service and explanation with our problem door. He was on time and installed our new garage door opener with professional service.
James Brzoska
A Response from: Bill

So happy Andrew was able to give you such a great customer service experience. Thanks for being our customer.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

The tec did a good job but I felt like I was being pressured to get more done than I was sure that it needed.
June Beil
Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Rollers
Lead Technician:
Review:

yes you guys are terrific..
Randi Olsen
A Response from: Bill

Randi, thanks so much for the kind words and 5 star rating. Please let us know if you need us again down the line!

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Opener
Lead Technician:
Review:

We came home and our garage door didn't open.....I immediately called Precision, as they had installed my new garage door opener 3 years ago. I was given a time to expect the my technician, and Andrew arrived on time, immediately saw the problem, a spring had broken. He then showed me the options of repair, when one was chosen, the work was completed within 30 mins. I appreciate the excellent Customer Service and the quick turn around time, the repair was done within 3 hous of my call on 3/21/17 at 1:00 P.M Thank You Andrew for your excellent and courteous service.
Lilo Cornine
A Response from: Bill

Lilo, thank you so much for your kind and detailed feedback. Andy is a superb technician, and we are glad to hear that your repair went smoothly.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Outstanding service!! I will only use Precision for my garage door maintenance moving forward.
David Gillen
A Response from: Bill

David, thank you so much for leaving such kind feedback, and committing to using our services should they be required in the future. Andrew is definitely one of our stellar technicians, and we are glad to hear that we exceeded your expectations.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

I was happy with Andrew. A nice guy who knows his business well. He did a real good job for me
Raymond Belarista
A Response from: Bill

Raymond, thank you very much for taking the time to leave us this positive feedback. Always great to hear Andrew is taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Lead Technician:
Review:

My technician did excellent work. He went above and beyond what was expected of him and was very courteous. He was very professional and efficient in his work. I would recommend this company to all my friends.
Somboune Chanthavong
A Response from: Bill

Thank you very much for leaving this kind and heartfelt feedback. Always great to hear that Andrew is taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Springs
Lead Technician:
Review:

Great service, technicians showed up on time and took care of my door problem, (broken spring). They made all the necessary repairs in a timely manner. Both of them were very professional and knowledgeable.
Daniel Vazquez
A Response from: Bill

Daniel, thank you so much for taking the time to leave us this positive feedback. Always great to hear that Andrew is taking excellent care of our customers. Please let us know should you require further assistance in the future.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

My second service call and they did a great job! Fast, efficient, and professional...very happy..
Lisa Oglesby
A Response from: Bill

Lisa, thank you very much for taking the time to leave us positive feedback. Always great to hear that Andrew is taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Garage Doors
Lead Technician:
Review:

Andrew our technician was courteous and knowledgeable about our garage door problem. I would highly recommend Precision Door Service to anyone needing their garage door repaired.
Linda Harrod
A Response from: Bill

Linda, thank you so much for taking the time to leave us this positive feedback. Always great to hear that Andrew is taking excellent care of our customers.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Lead Technician:
Review:

Excellent company exceptional employees
Frank & kathy Jewell
A Response from: Bill

Thank you very much for taking the time to leave us this positive feedback. Always glad to hear that Andrew is taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

I was very pleased with the technicians professionalism, courtesy and knowledge of the their job. They gave options for repairs on the garage door and didn't try to sell anything in particular.
Penny Currie
A Response from: Bill

Penny, thank you so much for taking time to leave this glowing review. Always great to hear that our techs are taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

From A to Z total job was a charm the tech was great and very proficient.
Robert Sheridan
A Response from: Bill

Robert, thank you so much for taking the time to leave us this positive feedback. Always great to hear that Andrew is taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Andrew was very couteous and knowlegable. He's Awesome!
Susan Moore
A Response from: Bill

Susan, thank you very much for taking the time to leave us this positive feedback. Andrew is one of our star performers! Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Your technician "Andrew" provided excellent professional service to us. He was also prompt, and friendly.
Bill Marcopulos
A Response from: Bill

Bill, thanks so much for taking the time to leave us this positive feedback. It's great to hear that Andrew is taking excellent care of our customers. Please let us know should you require our services again in the future.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Their service was second to none and their professional installers covered the repair and they answered any and all questions asked.
Scott Lakso
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

wonderful,very satisfied
Leonard Lonasco
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Our experience was a great one! From the original call until Andrew arrived was right at an hour. I was given several options, which were all explained in detail! Andrew did a great job of imparting his knowledge of garage doors to better help me understand what was needed to repair the door. Thanks for a great experience!
David Macdonald
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Andrew was just here and did an awesome job! I called the company after an internet search as I was attracted to the positive reviews. I knew the torsion spring was broken already. The company is very professional and sent me an email confirmation prior to the appt. Technician also called 30 min. prior to arriving which I really appreciated. Arrived on time, did a thorough check of the door and the hardware gave me 3 options of repair/upgrade of equipment and deferred maintenance. Andrew explained everything to me and what would be done depending upon the services/repairs. I chose what was most economical for me at the time and I am super happy. Garage door never worked this good & I have lived in the home for 3 years. Thank you Andrew for getting this garage door back in action! Precision is a professional company and they really know their stuff, if you need a new door or repair, don't hesitate to call. They even offer financing.
Lisa Oglesby
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
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