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William Rivera
Tech ID#: 60
Reviews: 30
Average: 4.90 stars

William Rivera

Technician
William Rivera has received 30 reviews, averaging:

William Rivera's Bio:

William is a retired Army Veteran with multiple deployments overseas. He has lived in many states and countries such as TN, LA, NC, Germany, Korea, and FL. William has been married for 8 years now and enjoys spending time with his wife, daughter and two sons when he is not at work.
Review:

Thank you William for your excellent work from 10:30 to 3:30 on repairing and replacing our garage door. Your work was knowledgeable, functional and helpful. Your explanations were clear and understandable. Your price was reasonable and well earned. It was hot and humid in the garage, even with fans running. We are grateful and thankful. We will gladly recommend your business! Thank you, Ralph Taylor
Ralph Taylor
William Rivera Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

William did an exceptional job explaining options to meet my needs. Very professional & no high pressure sales tactics. I would definitely recommend them! I have not made a purchase yet but definitely will once I review all options that were emailed.
VICKI O'DONNELL
William Rivera Service Provided:
Garage Door Opener Repair
Technician:
Review:

Quick clean precise repairs. Alex is a great employee. Thanks.
Sharon Maier
William Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five star service fast professional and knowledgeable liked the ad called excellent phone conversation and appointment set up rep trouble shot my equipment and a new installation to replace old opener very happy customer
Maunallen Gregory
William Rivera Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

On time, efficient, very professional and did an excellent job. Would recommend friends to use Precision. I had the complete overhaul done on the springs, roller etc and we are very satisfied.
Dutch Haid
William Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thank you for the prompt service and for honoring your lifetime warranty. It’s so refreshing to work with an honest company.
Kathy Venice
William Rivera Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

we was very happy with the job you done
Linda Veto
William Rivera Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I am so happy and satisfied by the work done by your Service Tech William, he was prompt, professoonal, friendly and ACCURATE. GIVE THAT MAN A RAISE.
Rudy Rudziewicz
A Response from: Bill

So glad to hear you had such a great experience with William, he is great technician. Thanks for choosing Precision Door Service.

William Rivera Service Provided:
Garage Door Opener Repair
Technician:
Review:

William was very thorough, professional and neat in replacing the old garage door motor. Thanks William for the great service!
Robert Kuehn
William Rivera Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

This is the second time that I have used this company first time on a Saturday door springs broke came out and replaced and checked operation second time door opener quit working came out replaced opener, both times had all needed parts on truck, technicians very professional and courteous, arrived when promised same day I would definitely recommend this company Thank you Precision Door
John Croote
William Rivera Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Didn't want to repair the door, wanted to replace everything !! Sorry
Dave
A Response from: Bill

Thank you for your response. We understand sometimes the safest option is not always the cheapest option. When we were at your home we noticed your top panel was severely damaged. The main center support ripped off the door and it cannot be repaired. The only option we had was to provide you with a free door estimate. We emailed you copies of the inspection with pictures of the damages for your review. Thank you again for the opportunity to work on your home. When you are ready to replace the door I hope you will give us a call.

William Rivera Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Really impressed with the short amount of time it took for the company to get here and correct my problem
Richard & Joanne Pooler
William Rivera Service Provided:
Garage Door Repair
Technician:
Review:

Showed up the correct time and replaced my broken springs and made sure we understood everything he did and then some. I would highly recommend Precision to family and friends.
Garret Duff
A Response from: Bill

So glad it was such a great experience. Our technicians work hard to make sure each customer is educated in the choice they make. Thank you for choosing Precision Door Service.

William Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Bill Thank You so much for your wonderful service. Merry Christmas and I will call you back for a new door. I also will give your number to all my friends. Thank You Mahusain family
Gloria Mahusain
A Response from: Bill

Thank you and a Merry Christmas and Happy New Year to you and yours. Thank you for your recommendations.

William Rivera Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I needed a new door opener ASAP since I was only going to be in town for a few days and the garage door motor died with the door open. The serviceman was at my house within 2 hours and had my garage door operating again shortly thereafter.
Janet Isherwood
A Response from: Bill

So glad to hear we could help you out of that bind. Thanks for being a Precision Door Service customer.

William Rivera Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

William did a great job!
Kenneth Tate
A Response from: Bill

Thanks for the great complement. William is a great example of the great customer service Precision Door Service provides every customer, every time.

William Rivera Service Provided:
Garage Door Opener Repair
Technician:
Review:

This is the second repair with Precision and both times the technicians were amazing. Very knowledgeable and informative. I was very impressed with the response time and he timely installation. I woul definitely recommend them to others. Thank you!
brett molle
A Response from: Bill

Thanks for continuing to be a Precision Door Service customer.

William Rivera Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

William was very professional, did a great job, and at a fair rice. Got my old door up and running again!
Bill Walsh
A Response from: Bill

Thanks for choosing Precision Door Service. So glad that you had a great experience.

William Rivera Service Provided:
Garage Door Repair
Technician:
Review:

Very professional. Prompt response and thorough. Would recommend any time.
Wade Rowdon
William Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

William is an asset to your team. From the initial appointment time of evaluation of the issue at my home he was on time and was very upfront in explaining what needed to be done to accomplish the mission. The day of install he was again on time and did an outstanding job. I have rental homes in the area that will eventually be needing service and I will be calling on your team again. Thanks !
Roger Rivero
William Rivera Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

5 stars for Precision Garage Door and William. He arrived early 15 minutes early, but notified us in advance when he would arrive. He was courteous, professional and a very frendly young man. He finished quickly and our garage door is now extremely quiet and working great. Thank you William and Precision Garage Door.
Steve Stine
A Response from: Bill

Thanks for the kind words about William. I will pass them along to him. He is a great representative of what Precision Door Service is all about.

William Rivera Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

William was excellent! He Arrived within an hour after we called. He assessed the problem, gave us recommendations and explained everything. He replaced our broken springs with new ones and made adjustments until everything was working properly. He was professional and very friendly. We would definitely recommend him and this Company.
April Jones
A Response from: Bill

Thanks for choosing Precision Door Service. William is a great representation of what Precision Door is all about.

William Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Alex arrived promptly on time after calling in for service that same morning. He was very professional, friendly, and worked quickly, fixing my issue without doing things that did not need to be done. We will definitely use this company again in the future!
John Harris
A Response from: Bill

Happy to hear that Alex gave you a great experience. Thank you for becoming a Precision Garage Door customer.

William Rivera Service Provided:
Garage Door Opener Repair
Technician:
Review:

helpful from beginning to end
Robert Sitler
A Response from: Bill

Thanks for choosing Precision Door Service.

William Rivera Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Excellent service!!!! Your service advisor, Andrew was very helpful. I am a returning satisfied customer! Chain drive repair! Parts ordered
David Fox
A Response from: Bill

Will pass the wonderful complement on to Andrew. Thanks for choosing Precision Door Service again.

William Rivera Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Purchased a bar for my opener. The tec arrived right on time and impressively installed the the part. The entire job was professionally done. The tec was very helpful and solved a problem with a sticky door that no one else could solved while the door was on warranty with the builder. Customer for life thanks for the worked done by Precision!
Stephen Durand
William Rivera Service Provided:
Garage Door Opener Repair
Technician:
Review:

Service Tec was professional and very polite. Will always recommend your business to others!
Steven Durand
William Rivera Service Provided:
Garage Door Opener Repair
Technician:
Review:

Saw ad on TV, and did search of garage door repairs online, read reviews and chose Precision Door.
Mrs. Newton
A Response from: Bill

Thanks for choosing us.

William Rivera Service Provided:
Garage Door Repair
Technician:
Review:

William was very thorough and explained my options. Outside of him being a gator fan he's a great representative of your company.
Gary Landau
A Response from: Bill

Thanks for your kind words for William. He tries his best to take care of his customers no matter what team they cheer for. Thanks for choosing Precision Door.

William Rivera Service Provided:
Garage Door Repair
Technician:
Review:

I've used precision door for several years. They are very professional and respond quickly. The equipment is very good. But the workmen are the best, nice, personable and knowledgeable.
Charlotte Nelson
A Response from: Bill

Thank you for being a return customer. We appreciate your business.

William Rivera Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician: